Walgreens in Mason City, IA Closed now

Reviews about Walgreens

• ★ ★ ★ ★ ★

  August 05, 2020, by Rose Field
  Ever since the new management came in, customer service has been great & I'm able to find everything I need. Definitely the pharmacy to go to around here.
• ★ ☆ ☆ ☆ ☆

  February 05, 2020, by DeAnne Rinnels
  After waiting SIX minutes in the drive thru, at 86 deg, and still not getting anyone to wait on me, I left. I'm SOOOO tired of this. If you can't staff the drive thru, then close it!! It's far too hot to leave people sitting out there waiting and not getting any service. This isn't the first time. The last time I used the drive thru, there was 2 cars ahead of me, and I waited a total of 23 minutes before it was my turn. NO reason good enough for this long of a wait time. You obviously need more staff!!!!!!!!!!!!!!!!!
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  September 28, 2019, by Mary Austin
  They have a newer young female employee at our Mason City store and she is the snotties, rudest, spoiled bratt attitude I've ever experienced. Yesterday was the third time she checked me out and I left the store emotionally upset. I have never been treated so poorly. The last time I was there I had a question about where the fingernail polish was moved to and she said she didn't know anything about fingernail polish, she started to walk away and I said "can you ask someone " she rolled her eyes and said she would. I waited a bit and she didn't come back so I went to the next isle and there she was and she walked right by me and did not say one word to me. I mentioned the situation when I was checking out and that employee knew exactly the girl I was talking about. We go to this Walgreens all of the time because it is only 8 blocks away from our home. Your employees have always been wonderful and gone the extra mile but this girl acts like your a waste of her time. I would hate to go somewhere else to shop but if this continues I will. I'm sure by my description you can tell who your new employee is. Please teach this employee proper customer service, although I dont think it will help.